Work Experience
September 13th, 2009

Here is where you can find my work experience:
Receptionist and Web Designer at Dr Lin Wang’s Optometrist Office- Calling clients and insurance companies
- Answering the phone, booking appointments
- Greeting clients and verifying their health card status or insurance coverage
- Filing and organizing client files
- Filling out receipts and billing
- Working with the client database (recording and editing client information, visits, and prescriptions)
- Web development and technical support
- Works in a bilingual environment (English and Mandarin)
- Other receptionist duties
.
Customer Retention for Direct Energy- Going door to door in a team to greet clients, identifying their problems and questions
- Give clients information on how to protect themselves from potential scams and help them get out of any recent contracts.
- Make customer feel appreciated, important, and acts as a representative of direct energy.
Freelance Web Design
- Designing and development of a website
- Graphic design
- Consulting/Advisory
- Finding hosting and domain registration
.
Lawn Maintenance
- Cutting Grass
- Eliminating any weeds
.
Newspaper Carrier- Sorting, organizing, and packaging the newspapers and flyers.
- Delivering the newspapers and flyers